Frequently Questions

Frequently Questions

Shopping:

Do I need to register before shopping?

No, you may purchase or send us an inquiry without registering as a member.

For creations that do not have price indicated, are they available for purchase?

Yes, please send us an email for the most updated price.

Care & Repair:

Is it free for caring and repairing?

Caring and repairing costs depend on the different circumstances.

Do I need to pay for shipping cost of care and repair?

Yes

Shipping:

What shipping options are available?

A shipping notification with tracking details will be sent via email after your order has shipped. You will receive multiple email acknowledgements if your order results in more than one shipment.

Can I ship my order to an international location?

Yes. Please send us an email regarding the detailed shipping costs and terms.

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